SHREE SIDDHIDHATA SOLUTIONS PRIVATE LIMITED (SSS Pvt Ltd.) provides complete debt recovery solutions with innovative actions. SSS Pvt Ltd. focuses on strategic data management based on the aging of the delinquent account with emphasis on the collection process adhering to all judicial, regulatory and statutory guidelines.
We are currently Working with ICICI Bank, (PAN INDIA BASED) having different portfolios of CITI FINACIAL PL & STPL, FULLERTON PL and BAJAJ FINANCE LTD.
Tracking on alternate numbers post Allocation is assigned, for the cost-benefit reason, we initiate the call on alternate contact details given by the customer at the time of registration.
SSS Pvt Ltd. integrates collection, analytics and legal action for debt collection, which includes traditional collection methods such as tele-calling, field visits along with legal interventions such as arbitration, execution of awards/decrees, civil suits, criminal proceedings, etc.
Selection of legal interventions is based on the aging of the debt, data analytics, feedback on solvency and availability of the high-risk accounts coupled with different strategies for the mortgage, home equity, auto loan, SME etc
SSS Pvt Ltd. provides debt collection through legal personnel engaged in recovery. Debt collection through legal intervention ensures a definite increase in terms of resolution of accounts and the percentage of debt recovery as compared to traditional debt collection processes and an improved TAT.
Teams comprise of Trained and motivated Managers, Supervisors, Team Leaders, Tele-Executives, Field executives & Systems Executives. Solving Customer Queries / Billing Disputes is given top priority before any collection activity is carried out. “CUSTOMER CARE" oriented Collection activity is given utmost importance. “COLLECTION & RETENTION” is the motto of all Executives.
Our Company handlers are all Ex-Bankers and have a very rich experience in the banking industry and have the bright vision to achieve goals in the industry and customer satisfaction.
We are responsible for gathering and analyzing data related to the company's information system, overseeing their implementation and developing and managing the company's information systems.
We keep all conversation with the customer recorded on the system during entire calling process to avoid escalations if any. We also ensure to the customer sensitive data intact which is shared by Service provider
Cases Allocated to Tele Calling Team For Collection Followup.
Call on alternate numbers updated at the time of Registrations.
Team traces non-contactable customers through retrieval of KYC and application forms
Contact Customers for dues reminder and repayment
Customer is educated on the legal procedure for non repayment.
Tele-calling team updates brief feedback of conversation had with customers.
Collection of the payment from the customer and update the record
SHREE SIDDHIDHATA SOLUTIONS PRIVATE LIMITED (SSS Pvt Ltd.) provides complete debt recovery solutions with innovative actions.
Office No. 1, Ground Floor, Khush Vihar, Dr. B.A. Road, Dadar (East), Mumbai - 400 014.
